Communication
Unit #2 STP v 3.0
This course presents a body of knowledge and skills that today’s construction supervisors need in order to be effective communicators on their job site.
Specific topics of Communication:
- Effective communication
- Learning to listen
- Carrying on conversations
- Persuasion, negotiation, and confrontation
- Communicating with your crew
- Putting it in writing
- Meetings that work
- Electronic communication
- Improving communication